The UX Advantage: Building Frictionless Products From Day Zero

Synopsis:

In the race to launch a green-field digital product, founders often prioritize feature count over user flow and curb appeal—a mistake that causes many startups to stumble out of the gate. Join Kenyon Congdon for a high-impact session on why User Experience is the ultimate “force multiplier” for early-stage startups. This workshop explores how to balance the craft of design and the speed of a startup, using modern AI tools to accelerate design and synthesize user research insights in record time. Through real-world teardowns of successful and struggling interfaces, you’ll learn to identify the invisible barriers that stop users in their tracks. We’ll dive into user-centered decisions and research to help you validate your product’s direction early and often.

What You’ll Walk Away With:

• The “Zero-to-One” UX Blueprint: Designing for growth without technical debt.
• AI-Powered Insights: Leveraging AI to automate user research and sentiment analysis.
• The Founder’s Friction Audit: High-speed methods to evaluate your prototype today.

About the Speaker

Kenyon Congdon is a veteran UX leader and product strategist with over 20 years of experience navigating the intersection of the craft of design and the speed of a startup. With a deep background in transforming complex regulatory and govtech workflows into intuitive digital experiences, Kenyon has been the design force behind high-impact platforms in public safety and public administration for companies like CentralSquare, PlanetBids and his own startup, AI-driven Permit Saige.

A specialist in “Zero-to-One” product development, Kenyon focuses on helping founders leverage modern AI tools to accelerate user research and eliminate friction before it hits general release. Based in Orlando, he is a dedicated mentor in the tech community, helping startups build scalable, human-centered products that balance rapid innovation with design excellence.